DecSpec Limited - Mobile Mechanic Refund Policy 


1. Refund Eligibility: 

  • Refunds are applicable under the following circumstances:
  • Overpayment: In case of accidental overpayment or double payment for services rendered by DecSpec Limited.
  • Unfulfilled Services: If DecSpec Limited is unable to fulfill the agreed-upon services due to unforeseen circumstances or inability to perform the requested work.

2. Refund Process: 

  • Refund requests must be made in writing or via our official Email within [14 days] from the date of service or payment.
  • Proof of payment and supporting documentation may be required for processing refund requests.

3. Refund Timelines: 

  • Refunds will be processed within [3-5 working days] upon approval of the refund request.
  • The time taken for the refunded amount to reflect in the customer's account may vary based on the payment method and financial institution policies.

4. Non-Refundable Situations: 

  • No refunds will be provided under the following circumstances:
  • Services already performed and completed by DecSpec Limited.
  • Cancellation of services within [24 Hours] before the scheduled appointment, unless specified otherwise in the cancellation policy.

5. Refund Exceptions: 

  • DecSpec Limited reserves the right to decline or partially refund amounts if:
  • The customer fails to provide necessary documentation or proof of payment.
  • Services have been rendered in part or full, and the customer no longer wishes to continue with the services.

6. Amendments to Refund Policy: 

  • DecSpec Limited reserves the right to modify or amend this refund policy at any time. Any changes will be communicated through official channels.

By availing DecSpec Limited's mobile mechanic services, you acknowledge and agree to comply with the terms of this refund policy. 


For any refund-related inquiries or to initiate a refund request, please contact DecSpec Limited at [email protected] 


Thank you for choosing DecSpec Limited for your vehicle's maintenance and repair needs.