DecSpec Limited - Mobile Mechanic Refund Policy 

1. Refund Eligibility: 

• Refunds are applicable under the following circumstances:
• Overpayment: In case of accidental overpayment or double payment for services rendered by DecSpec Limited.
• Unfulfilled Services: If DecSpec Limited is unable to fulfill the agreed-upon services due to unforeseen circumstances or inability to perform the requested work.

2. Refund Process: 

• Refund requests must be made in writing or via our official Email within [14 days] from the date of service or payment.
• Proof of payment and supporting documentation may be required for processing refund requests.

3. Refund Timelines: 

• Refunds will be processed within [3-5 working days] upon approval of the refund request.
• The time taken for the refunded amount to reflect in the customer's account may vary based on the payment method and financial institution policies.

4. Non-Refundable Situations: 

• No refunds will be provided under the following circumstances:
• Services already performed and completed by DecSpec Limited.
• Cancellation of services within [24 Hours] before the scheduled appointment, unless specified otherwise in the cancellation policy.

5. Refund Exceptions: 

• DecSpec Limited reserves the right to decline or partially refund amounts if:
• The customer fails to provide necessary documentation or proof of payment.
• Services have been rendered in part or full, and the customer no longer wishes to continue with the services.

6. Amendments to Refund Policy: 

• DecSpec Limited reserves the right to modify or amend this refund policy at any time. Any changes will be communicated through official channels.
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By availing DecSpec Limited's mobile mechanic services, you acknowledge and agree to comply with the terms of this refund policy. 

For any refund-related inquiries or to initiate a refund request, please contact DecSpec Limited at [email protected] 

Thank you for choosing DecSpec Limited for your vehicle's maintenance and repair needs.